FAQs

Professional Problem

Q1: What are the advantages of photovoltaic power generation?

A:Photovoltaic power generation has no depletion risk, is very safe and reliable, which has no pollution emissions and no fuel consumption, and does not require the erection of transmission lines; Simple maintenance, long service life.

Q2: What are the photovoltaic panels?

A: Photovoltaic panels, or PV panels, are devices that convert sunlight into direct current (DC) electricity using semiconductors. They are a type of solar panel commonly used in solar power systems.

Q3: How are PV panels installed?

A: PV panels are usually installed on the roofs of buildings or on the ground in large arrays. The installation process can vary depending on the location of the panels, the type of roofing material, and other factors, but typically involves attaching the panels to the roof or mount and wiring them to an inverter.

Q4: What is the Solar Energy System?

A: The solar power generation system consists of a solar battery, a solar controller and storage battery. If the output power of the solar power system is 220V or 110VAC, you need to configure an solar inverter.

Q5: Do I need a Pure Sine Wave Inverter, or a Modified Sine Wave Inverter?

A:pure sine wave inverters are more efficient and provide clean power, like utility-supplied electricity, they also enable inductive loads like microwave ovens and motors to run faster, quieter and cooler.

Additionally, modified sine wave inverters may produce some interference and a less-than-pure current. So you need to Choose the inverter that best suits your needs.

Q6: What Is an Inverter Generator?

An inverter generator is a power generator that uses an inverter to convert the DC output of a conventional generator into alternating current (AC Power).

Q7: How many kinds of solar power systems?

A:Solar power systems come in three different types - on-grid solar power systems, off-grid solar power systems, hybrid solar power systems and Wind Solar Hybrid system.

On-grid solar power systems are also known as grid-tied solar systems. These solar power systems directly connect to the electricity grid and use it as a source of power. The energy that the system generates is fed into the electric grid, offsetting its energy usage.

Off-grid solar power systems are not connected to the grid power and produce energy independently. This type of solar power system is ideal for remote locations and vehicles with limited or no access to electricity.

Hybrid solar power systems combine battery storage with both off-grid and grid connection, allowing homeowners to store energy for instant and later use.

Q8: What is a solar water pump?

Solar water pumps work in the same way as other water pumps but they use the sun’s energy as their power source.

A solar pump consists of:

a: One or more solar panels (the size of a PV system is dependent on the size of the pump, the amount of water required, the vertical lift and solar irradiance available).

b: Pump unit.

c: Some have a controller or inverter depending on whether the pump unit needs to use AC or DC power.

d: Occasionally a battery is also included which can be used as a backup power source to regulate water flow if clouds come over or when the sun is low in the sky.

Customer Concerns

Q: How to deal with the problem after receiving the product?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less; Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q: Why you should choose us?

A: More than 10 years New Energy Equipment factory experiences

Professional sales team and R & D team

Qualified product and competitive price

Delivery in time

Sincerely services

Q: What kind of certification you have?

A:  -ISO9001, ISO14001, CE,ROHS,UL,and so on.

All series product pass different labor testing according to different countries’ requirements.

Q: Do you have any MOQ?

A: Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ: 1 pc for sample checking is available.

Q: Do you support OEM?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.